Contact us and we’ll email you a label. You can then drop your parcel at the nearest post office in your country at no extra cost.

When your parcel arrives at our warehouse we weigh it and email you an invoice for payment.

You can track it using the parcel number that starts with “b” on your receipt or invoice. Enter it in the “Tracking” section on our site.

To Russia and Ukraine: 10–20 days; to Kazakhstan and Kyrgyzstan: 3–4 weeks.

We’ve been successfully delivering parcels for 30+ years and every shipment is insured.

Yes, you can send goods of any value, but be prepared to pay customs duty.

No declaration is required—we handle all paperwork.

Yes, no extra charge. The courier arrives between 09:00 and 18:00 on the chosen day.

Use sturdy corrugated cardboard. Keep tape to a minimum and remember to label your parcel clearly.